SINGAPORE - I went on this day with a group of ex-colleagues to Haidilao at Bugis+ for a Haidilao hotpot. I heard so much about this restaurant and what's so great with this hotpot restaurant. The hotpot culture has been in Singapore for decades; and what's striking is the Haidilao service culture that stood out and it can be a bit overwhelming as the waiter is always hawking over you - refilling your drink, cleaning your plates.
Zhang Yong founded Haidilao, in March 1994 because he wanted to serve his guests excellent service which was lacking in China. Haidilao is not based on the flavor and excellence of the food, but rather, the competitive advantage that the chain holds is based on their customer service
Clifford, Anthony, Lydia and myself |
I think we ordered quite a lot for our dinner and it was a very satisfying meal. It was really good to catch up on the good old days and hear interesting stories.
The hot pot soup is divided into 2 and we chose one side to be spicy and the other without hot spices and started placing the meat and vegetables to get them cooked.
Thank you for the company and the meal - great fun and great time.
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